Shipping Policy
- We Deliver Worldwide To Any Postal Address In The World.courier Companies Do Not Accept Post Box Address, So We Request You To Give Us Your Complete Address With Pin/Zip Code.
-
Our Courier Partners Are Dhl, Aramex, Ups ,etc . to Reach Out The Destination In A Timely Manner.
- A Confirmation Email Will Be Sent To You Once The Order Is Verified. We Begin Preparing Your Order Immediately After Verification.
- As Soon As The Items Are Ready, It Is Handed Over To The Courier Company. Once Order Ship, Tracking Details Are Being Provided On Registered Email Id. Tracking Numbers For Orders Shipped Might Take Around 24 Business Hours To Become Active On The Courier Websites.
- Shipping Days Are Mentioned On Each Product. Our Average Time Of Shipping Is Within 15-20 Working Days. Including Quality Checking. However, We Will Do Our Best To Support Your Request.
-
Customization Product Ship Within 25-30 Days Including Stitching And Customizing.
-
We Try Our Best To Deliver Orders On Time. However, Due To Unforeseen Situations, Holidays Etc, We Shall Not Refund, Return Or Exchange Any Product.
- In Case The Delay In Shipping Is Caused Due To Unavailability Of Stock Khatumbdi Shall Inform You By Email And You Will Be Able To Choose An Alternate Product, Opt For Store Credit Or Receive A Refund For That Product.
-
The Vat/Custom Duty/Local Taxes/Import Duties Are Borne Directly By The Customer, To Be Paid At The Time Of Delivery To Our Courier Partner Or As Advised By Our Courier Partner.
-
These Charges Are Ungovernable And They Differ From Country To Country According To The Local Rules And Regulations.
- Customer Needs To Pay Octroi To The Courier Company If Requested In Cities (Nagpur, Sangli, Dombivli, Nasik, Mumbai, Pimpri & Chinchwad, Kothrud (Pune), Ahmednagar, Pune, Akola). Khatumbdi Is Not Responsible For Any Octroi Payments.
- We Try To Process All Deliveries Through Reputed Courier Companies. In Some Cases Where The Pin code/Zip code Is Not Serviceable By These Courier Companies, We Use Indian Speed To Deliver The Shipment. If Service Is Not Available In Your Area, We Get In Touch With You And Try To Work Out A Convenient Alternate Delivery Location Where Service Is Available By Our Courier Partners.
